Terms and conditions

Here at The Haughmond we do not really like rules & regulations however there are a few things to note.

Group Bookings   When booking a table for over eight people, please note the following cancellation terms and conditions.  1. Credit or debit card details are required to confirm your booking.  No payment is taken at the time of booking however the card will be validated.  2. If the booking is cancelled at least a week (7 days) in advance no cancellation fee is charged.  3. If the booking is cancelled less that 48 hours in advance then £5 per head is charged.  4. If your booking is cancelled on the day or you arrive with less covers than originally booked without letting us know in advance then £10 per head is charged.  5. If you have booked a table of over 9 people and do not arrive and have not cancelled then we charge £15 per head from your validated card.

Cake & Table decoration Policy. 1. Our pastry chef can freshly bake a celebration cake for you £30 - choice of cakes are Victoria Sponge, Carrot Cake, Coffee & Walnut or Chocolate... Please advise your choice on booking and the cake will be available with candles for your occasion  2. Please note that we do allow brought in cakes from off the premises to be consumed following desserts, however there is a £2.50 per head charge to cover service costs. 3. If required, please feel free to use some subtle table decorations.  However we do request that no table confetti of any kind or party poppers are used under any circumstances. If this is used against our policy and damages furniture, linen, machinery (such as glasswashers) or any other Haughmond property then we reserve the right to charge for the damage/cleaning/recovery.

Allergens 1. Certain allergies & intolerances can be catered for. However, please note that our menu is not suitable for vegan diet or those with milk allergy (dairy or lactose intolerance)  - please call at the time of booking to discuss these.

Gift Vouchers  1. Valid vouchers must be redeemed within 12 months of purchase and can only be redeemed against food.  2. Vouchers cannot be used alongside any other offer or voucher which may be available.  3.  Vouchers have no monetary value once purchased. 4. The face value of gift vouchers should be used in full - no change will be given for any monetary amount not redeemed.

Canine Guests We pride ourselves in being a dog friendly establishment however there are a few 'rules' which we have to put in place to ensure the health & safety of yourselves, our other guests and staff...  1.  Dogs MUST be kept on a lead at all times whilst on Haughmond property and grounds.  2.  Whilst in the pub, if a dogs behaviour becomes noisy or too energetic then owners are kindly asked to take them outside to calm down or remove from the building.  3.  It must be stated that our staff are all trained not to pet dogs which enter the building and if they need to touch a dog they wash their hands with antibacterial wash prior to handling any food or drink.  4. Over night guests are welcome in our dog friendly rooms however the owner must provide their own bed.  5. Dogs must never be left in the rooms unattended at any time.  6.  We charge an extra £10 per night for dogs to cover extra cleaning, however should a dog cause any damage whatsoever then this will be charged for, to replace or renew.  If it is found that damage has been done following check out, The Haughmond reserves the right to charge the card used on check out.  7.  Any dogs found to be disruptive to other guests or Haughmond staff will be asked to leave the premises.