Terms and conditions

Here at The Haughmond we do not really like rules & regulations however there are a few things to note.

When booking a table or event over 14 people, please note the following cancellation terms and conditions.

1. Credit or debit card details are required to confirm your booking.  No payment is taken at the time of booking however the card will be validated.  2. If the booking is cancelled at least a week (7 days) in advance no cancellation fee is charged.  3. If the booking is cancelled less that 48 hours in advance then £5 per head is charged.  4. If your booking is cancelled on the day or you arrive with less covers than originally booked without letting us know in advance then £10 per head is charged.  5. If you have booked a table of over 14 people and do not arrive and have not cancelled then we charge £15 per head from your validated card.

Gift Vouchers

1. Gift vouchers must be redeemed within 12 months of purchase and can only be redeemed against food.  2. Vouchers cannot be used alongside any other offer or voucher which may be available.  3.  Vouchers have no monetary value once purchased. 4. The face value of gift vouchers should be used in full - no change will be given for any monetary amount not redeemed.

Canine Guests

We pride outselves in being a dog friendly establishment however again there are a few 'rules' which we have to put in place to ensure the health & safety of our other guests and staff...

1.  Dogs MUST be kept on a lead at all times whilst on Haughmond property and grounds.  2.  Whilst in the pub, if a dogs behaviour becomes noisy or too energetic then owners are kindly asked to take them outside to calm down or remove from the building.  3.  It must be stated that our staff are all trained not to pet dogs which enter the building and if they need touch a dog they wash their hands with antibacterial wash prior to handling any food or drink.  4. Over night guests are welcome in our rooms however the owner must provide their own bed.  5. Dogs must never be left in the rooms unattended at any time.  6.  We charge an extra £10 per night for dogs to cover extra cleaning, however should a dog cause any damage whatsoever then this will be charged for to replace or renew.  If it is found that damage has been done following check out, The Haughmond reserves the right to charge the card used on check out.  7.  Any dogs found to be disruptive to other guests or Haughmond staff will be asked to leave the premises.